NCERT Class 9 Skill Education Kaushal Vikas: Chapter 11 — Tourism
This chapter introduces the concept of tourism in India, highlighting its diverse landscapes and rich cultural heritage that attract both domestic and international visitors. It explains that India offers unique experiences through its culture, monuments, places of worship, food, festivals, and museums. The chapter emphasizes the role of the tourism industry in enriching people's lives and fostering understanding, equality, diversity, and compassion across regions. It acknowledges the contributions of various individuals like guides, drivers, and hospitality staff who ensure pleasant journeys, reflecting the Indian cultural belief of 'Atithi Devo Bhava' (guests are like gods). Students will learn to plan and deliver tourism-related services within their locality, focusing on identifying services, understanding safety and hygiene, preparing consent forms, and collecting feedback. The chapter aims to equip students with practical skills for the tourism sector, enhancing their understanding of service provision and customer satisfaction.
Quick info
| Board | CBSE / NCERT |
|---|---|
| Class | Class 9 |
| Subject | Skill Education |
| Book | Kaushal Vikas |
| Chapter | Chapter 11 — Tourism |
| Language | English |
| PDF type | NCERT Textbook |
| Session | CBSE 2026 |
| Reading time | 2 minutes |
| Word count | 329 |
Learning outcomes
- Identify tourism-related services based on locality and interest.
- Understand safety and hygiene requirements in tourism.
- Prepare a consent form for tourism services.
- Prepare to provide tourism services.
- Promote service being provided.
- Create a service environment.
- Collect feedback.
- Provide services.
Vocabulary
| Word | Meaning |
|---|---|
| Heritage | Something inherited from the past, especially a characteristic, tradition, or monument. |
| Rejuvenate | To make someone or something look or feel younger, fresher, or more lively. |
| Equality | The state of being equal, especially in status, rights, and opportunities. |
| Diversity | The state of being diverse; variety. |
| Compassion | Sympathetic pity and concern for the sufferings or misfortunes of others. |
| Hospitality | The friendly and generous reception and entertainment of guests, visitors, or strangers. |
| Atithi Devo Bhava | A Sanskrit phrase meaning 'the guest is God'. |
| Locality | An area or neighborhood; the particular area in which someone lives. |
| Consent | Permission for something to happen or agreement to do something. |
| Feedback | Information about reactions to a product, a person's performance of a task, etc., used as a basis for improvement. |
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Practice questions
- What is the meaning of 'Atithi Devo Bhava'? Answer: 'Atithi Devo Bhava' means that guests are equivalent to gods.
- Name two reasons why people travel across India. Answer: People travel to rest and rejuvenate, and to learn from different cultures and ways of life.
- What is the purpose of the 'Incredible India' campaign? Answer: The 'Incredible India' campaign was launched to encourage travellers from India and abroad to explore tourist destinations in the country.
- List three types of people involved in ensuring a pleasant journey for tourists. Answer: Guides, storytellers, drivers, artisans, photographers, hospitality staff, and volunteers are involved.
- What will students learn to do in this chapter? Answer: Students will learn to plan and deliver a service related to tourism in their own locality.
Frequently asked questions
What is the main focus of Chapter 11, 'Tourism' in NCERT Class 9 Kaushal Vikas?
The chapter focuses on planning and delivering tourism-related services within one's locality, covering aspects like identifying services, safety, hygiene, and customer feedback.
Why is India a popular tourist destination?
India's diverse landscapes, rich cultural heritage, unique offerings in culture, monuments, food, festivals, and museums attract many tourists.
What does the Sanskrit phrase 'Atithi Devo Bhava' signify in the context of tourism?
It signifies the Indian cultural belief that guests are equivalent to gods, emphasizing the importance of hospitality.
What are some of the skills students will learn in this chapter?
Students will learn to identify tourism services, understand safety and hygiene, prepare consent forms, promote services, and collect feedback.
Who are some of the people involved in the tourism industry mentioned in the chapter?
Guides, storytellers, drivers, artisans, photographers, hospitality staff, and volunteers are mentioned.
What is the 'Incredible India' campaign?
It is a campaign launched by the Ministry of Tourism, Government of India, to encourage domestic and international travellers to explore tourist destinations in the country.
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NCERT Class 9 Skill Education — Kaushal Vikas — Chapter 11 — Tourism. Verified by NCERT Help Editorial Team. Reviewed on 29 Jul 2026. Last updated 10 Aug 2026.