CBSE Class 12 Business Studies Principles of Management Previous Year Question Paper 2021-22
This document presents the CBSE Class 12 Business Studies Previous Year Question Paper focusing on the Principles of Management for the 2021-22 session. It includes multiple-choice questions (MCQs) and short/long answer questions that test students' understanding of management principles, their significance, and characteristics. Topics covered include the concept and significance of principles of management, as well as specific principles outlined by Fayol, such as Order, Discipline, Unity of Command, Unity of Direction, and Equity. The questions require students to identify principles based on given scenarios, explain their importance, and apply them to real-world situations. Solving this board question paper is crucial for students to grasp the exam pattern, understand the depth of topics, and enhance their preparation for the upcoming CBSE board examinations.
Quick info
| Board | CBSE |
|---|---|
| Class | 12 |
| Subject | Business Studies |
| Session | 2021-22 |
| Language | English |
| Type | Previous Year Question Paper |
| Exam type | Board Exam |
Paper pattern
The paper includes Multiple Choice Questions (MCQs), Short Answer Questions (SAI, SAII), and questions requiring explanation of concepts and application to scenarios, with marks indicated for some questions.
Topics covered
Paper topics
- Principles of Management
- Fayol's Principles of Management
- Concept and Significance of Principles of Management
- Features of Principles of Management
- Importance of Principles of Management
Important topics
- Universal applicability
- General guidelines
- Flexible
- Scientific decisions
- Optimum utilisation of resources
- Effective administration
- Cause and effect relationship
- Contingent
- Order
- Discipline
- Unity of Command
- Unity of Direction
- Equity
- Esprit de Corps
- Initiative
- Remuneration of Employees
- Division of Work
- Scalar Chain
- Stability of Personnel
- Authority and Responsibility
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Question paper text
Principle of Management
Previous Years' CBSE Board Questions
2.1. Principles of Management- Concept and Significance
MCQ
- The principles of management are guidelines to action but do not provide readymade straitjacket solutions to managerial problems.
The feature of principles of management discussed above is:
- Universal applicability
- General guidelines
- Flexible
- Mainly behavioural. (Term-I, 2021-22)
- The application of principles of management is dependent upon the prevailing situation at a particular point of time.
The characteristic of principles of management reflected in the above statement is:
- Flexible
- Universal applicability
- Cause and effect relationship
- Contingent. (Term-I, 2021-22) 🕕
- 'Management principles help in thoughtful decision making. They emphasise logic rather than blind faith'. This statement describes the following point of significance of Principles of Management:
- Fulfilling social responsibility
- Scientific decisions
- Meeting changing environment requirements
- Optimum utilisation of resources and effective administration. (Term-I, 2021-22)
- The principles of management are said to be flexible as:
- they aim at influencing behaviour of human beings.
- they are general guidelines to action, but do not provide ready made solutions to management problems.
- they can be modified by the manager when the situation so demands.
- their application is dependent upon the prevailing situation at a particular point of time.
(2020 C)
V5A (1 mark)
- Principles of management equip the managers to foresee the cause and effect relationships of their decisions and actions so that the wastages associated with a trial and error approach can be overcome.
Identify the point of significance of principles of management highlighted here. (Foreign 2019) [1]
SAII (4 marks)
Explain any four points of importance of principles of
management. (Delhi 2016)
An environmentally conscious multinational company
"AXN Ltd." follows certain well defined business
principles that result to minimise the employee
turnover. Following are some of the important
environmental factors followed by 'AXN Ltd.'
L Honour the law of every country in which it
operates.
н. Respect the culture and customs of all nations.
Ш. Provides clean and safe products to enhance the
quality of life throughout the world.
- Develop a culture in the company that enhances individual creativity and teamwork while honouring mutual trust and respect between management and labour. From the above,
- identify and state any one general principle of management and any one dimension of business environment.
- also identify any two values which the above guiding principles and environmental factors are conveying to the society. (Delhi 2015 C)
XYZ Power Ltd. set up a factory for manufacturing solar
lanterns in a remote village as there was no reliable
supply of electricity in rural areas. The revenue earned
by the company was sufficient to cover the costs and
the risks. The demand of lanterns was increasing day
by day, so the company decided to increase production
to generate higher sales. For this, they decided to
employ people from the nearby villages as very few
job opportunities were available in that area. The
company also decided to open schools and creches for
the children of its employees.
- Identify and explain the objectives of management discussed above.
- State any two values which the company wanted to communicate to the society. (Delhi 2014) Ev
(5 marks)
- Explain any five points of significance of Principles of Management. (NCERT, Delhi 2019)
- Explain how principles of management help the managers:
- in taking scientific decisions and
- in providing the managers with useful insights into real world situations. (Delhi 2019) Ap.
41 (6 marks) (a) Initiative
- 11 Explain 'Cause and effect of relationship' as a feature (c) Equity
of principles of management, (d) Remuneration of Employees
- Meeting changing environment requirements; and (Term-I, 2021-22) R
- Management training, education and research as significance of principles of management. (2023)
- Explain any four characteristics of principles of management. (Delhi 2016)
2.2 Fayol's Principles of Management
MCQ
Sangeeta visited 'Smile Dental Clinic' for treatment of toothache. She observed that the receptionist was seated at the reception desk, the place fixed for her. Dental instruments were laid neatly in dental instrument trays and the used instruments were placed in the sterilisation area. There was a fixed place for everything and it was present there. There was no hindrance in the work of the dentist and she was working with her maximum efficiency. The principle of management followed at the 'Smile Dental Clinic' was
- Equity (b) Discipline
- Order (d) Initiative.
- Each participant in a formal organisation should receive orders from one and only one boss and be responsible to only one superior. The principle of management discussed above is:
- Authority and Responsibility
- Unity of command
- Esprit de corps
- Unity of direction (Term-I, 2021-22) [II]
'Good Health Care' ensures that no doctor provides less favourable treatment to patients on account of gender, religion, occupation, language, caste, belief or nationality. They do their utmost to ensure that all patients are treated as fairly as possible. Identify the principle of management being followed by 'Good Health Care'.
- Stability of personnel
- Initiative
- Order
- Equity (Term-I, 2021-22)
Identify the principle of management given by Fayol according to which 'The intent of this principle is to produce more and better work with the same effort."
- Division of work (b) Unity of direction
- Scalar chain (d) Equity (Term-I, 2021-22)
- 'This principle will give rise to a spirit of mutual trust and belonging ness among team members.' Which principle of management stated by Fayol is highlighted by this statement?
Pioneer Ltd. is dealing in fruit Juices and hair oils. To
ensure unity of action and coordination, it has made
two separate divisions for each product. Each division
has its own incharge, plans and execution resources.
Thus, both the divisions are moving towards the
same objectives through focused efforts.
Identify the Principle of management followed by
Pioneer Ltd. in the above case.
- (b) Equity
- (d) Authority and Responsibility (Term-I, 2021-22)
The Fayol's principle of _____ emphasises on
kindliness and justice in the behaviour of managers
towards workers. (c)
- Equity (b) Discipline
VSA (1 mark)
Appliances India Ltd. is engaged in manufacturing
and distribution of home appliances since 1987. It
has a good name in the market as the company is
producing good quality appliances. It has separate
departments for manufacturing, finance, sales,
maintenance services and technical services to
achieve specialisation.
Since the areas of operations of the company
have increased and customers have become more
demanding, the company decided to modify the
existing principle of management to meet the
changing requirements of the environment.
State the general principle of management which
the company wants to modify to meet the changing
requirements. (Delhi 2019)
SAI (3 marks)
Vibhu joined as a Chief Executive Officer (CEO) of
'Mega Marut Ltd.', a firm manufacturing cars. On the
first day he addressed his subordinates saying that
organisations should have a chain of authority and
communication that runs from top to bottom and
should be followed by managers and subordinates.
He also added that for routine matters a worker can
not directly contact the CEO but in an emergency he/
she may contact directly.
Vibhu discussed an important principle of
management. Identify and explain the principle with
the help of an example. (2023)
Vaibhay Sharma was working as the Production
Manager in Crescent Pharmaceuticals Pvt. Ltd. To
Frequently asked questions
What is this document?
This is a Previous Year Question Paper (PYQ) for CBSE Class 12 Business Studies, specifically focusing on the Principles of Management, from the 2021-22 session.
What topics are covered in this paper?
The paper covers the concept, significance, and characteristics of Principles of Management, as well as specific principles by Fayol like Order, Unity of Command, Equity, and Esprit de Corps.
How does solving this PYQ help students?
Solving this previous year question paper helps students understand the exam pattern, the types of questions asked, and the depth of knowledge required for the CBSE board exams.
What is the format of the questions?
The paper includes a mix of Multiple Choice Questions (MCQs) and descriptive questions that require explanation and application of management principles to given situations.
What is the significance of studying Principles of Management?
Principles of Management provide general guidelines for decision-making, help in efficient resource utilization, and equip managers to handle dynamic business environments effectively.
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